Returns & Exchanges
At Lisa Gozlan, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on eligible items within 14 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging.
Ship Your Return
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our team inspects and approves your return, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing